Warranty Administrator

Warranty Support Administrator Job Type: Full-time, Permanent Join our clients team a Warranty Support Administrator, where you will play a crucial role in maintaining our commitment to exceptional aftersales support. This position is perfect for individuals with a background in motor trade, automotive administration, warranty processing, or insurance/claims administration who thrive in a structured, process-driven environment. Day-to-day of the role:
Support the processing of warranty claims in accordance with manufacturer guidelines. Ensure all claims are submitted accurately with the correct documentation, labour times, and supporting evidence. Review repair orders and identify discrepancies or missing information. Liaise with Technicians and Service Advisors to ensure accurate diagnosis and supporting documentation. Monitor outstanding warranty submissions and follow up where required. Assist with managing and resubmitting rejected claims.

Maintain accurate records and assist with reporting requirements. Provide day-to-day administrative support to the Aftersales team. Ensure compliance with manufacturer policies and internal procedures. Required Skills &

Qualifications:

Previous administration experience within the motor trade, automotive aftersales, warranty administration, insurance claims, or a similar environment. Excellent attention to detail and high levels of accuracy. Strong organisational skills with the ability to manage multiple tasks and deadlines. Confident communication and interpersonal skills. IT literate, including proficiency in Microsoft Office and internal systems. Ability to work independently as well as part of a team.

Desirable

Experience:

Experience working within a dealership or automotive environment. Knowledge of manufacturer warranty processes. Experience handling claims, compliance, or invoice checking. Benefits:
Competitive salary. Supportive and professional working environment. Ongoing training and development opportunities. Opportunity to join a growing and successful Aftersales team.