Admin Team Leader

Gilbert Richards Centre - covering City Wide Services, CV5 6NT

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair:
  We are fair, open, and transparent.
• Nurture and develop:
  We help and encourage everyone to be their best and do their best.
• Engage and empower:
  We talk and listen to others, working together as one.
• Create and innovate:
  We embrace new ways of working to continuously improve.
• Own and be accountable:
  We work together to deliver the best services for our residents.
• Value and respect:
  We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

Based within Internally Provided Services, Adult Social Care, we are a team that provides administrative support to colleagues at all levels for various city wide care settings.

The role would cover a range of administration and leadership duties including administrative support to help run the various Provider Services Units across the city, dealing and resolving complex queries over the phone, via email or face to face, working with various Council ICT systems, inputting of data for reporting purposes, maintain computerised and manual filing systems, retrieving and analysing information as requested, and ensuring that information is kept up to date, handling monies, note-taking.

Provide team management support including performance management, supervision and development of admin staff who are located city wide in each Provider Services Unit.

The post is for 35 hours worked over 5 days (Mondays to Fridays)

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

We are looking for warm, positive and dedicated people to work in our care setting environments for adults and older people. If you are someone who enjoys working in a busy and diverse environment, enjoys helping others, feels confident in new situations, and wants to make a real difference in people’s lives, we’d love to hear from you.

We are looking for someone with strong organisational and people management skills, excellent communication and organisational skills, flexibility to adapt to a diverse range of situations and work on a city wide basis throughout the week,. You will be confident working with a wide variety of people, able to show sensitivity and empathy when dealing with individuals with complex needs. You should also feel comfortable managing your own workload, multi tasking and juggling different…