Patient Administrator

The Meriden Hospital
37.5 Hours & 12 Month Fixed Term Contract
Salary:£25,000.00 per year(depending on level of experience,training and qualification)

The Meriden Hospital in Coventry is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for aPatient Administrator to join their team of staff in the Administration department.

This is afull-timerole for
37.5hours a week.

The role holder willbe requiredtocover a flexible shift pattern over 7 days a week from 06:00AM - 21:00PM.

Contribute to the smooth running of the patient administrative process throughout the patient journey.

Ensure the Circle Health Group best practice process maps are followed, to provide an efficient,professional and standard service to all patients, visitors,consultants and staff.

Ensure All patient queries are dealt with efficiently and professionally.

To manage all incoming and outgoing mail.

Approve electronic bookings received via the relevant system and update any booking received via email.

Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospitalstaffand contractors.

Youcomply withall relevant mandatory training.

Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence

Proficient in the use of a PC, including the use of software and systems

Previous administration experience in a private healthcare environment would be beneficial.

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service

Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions

Friends & Family Hospital Discounts

Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay

Non-contributory life insurance

Staff engagement hub with access to discounts and extensive rewards and voluntary benefits

Access to resources,toolsand services to support your wellbeing

Employee recognition programmes

Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’repassionate about creating an environment where our people can thrive,growand develop professionally and personally. Our principles and values guide our colleagues to be
selfless
,
compassionate
,
committed
,
collaborative
,
brave
,
agile
,
tenacious
and
creative
and are at the core of our purpose and culture.