Deputy Operations Manager

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CU Corporate Services Limited (CUCS),CUCS Office for Teaching and Learning (OTL)

Competitive starting salary range from £33,403 up to £37,606 (dependent on experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered.

Mode

Fixed Term until 31st August 2027, Full Time

Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them.
Our people are key to our success, and each role contributes to the Group’s ongoing progress in communities around the world.

We're looking for an organised, proactive and highly capable Deputy Manager join our Office for Teaching & Learning (OTL). This is a varied and influential role supporting key student success initiatives, including the Centre for Academic Writing (CAW) and SIGMA (our Maths Support Centre), which help students achieve their full potential.

Reporting into senior leadership, you'll play a central role in ensuring the smooth operation of the department through effective administration, coordination and resource management.

What You'll Be Doing

• Managing resources, budgets and financial administration.
• Coordinating operational processes and resource allocation.
• Providing administrative support across OTL, CAW and SIGMA, including arranging student appointments.
• Liaising with Registry on student enrolments and academic matters.
• Managing Aula administration and supporting student learning engagement.
• Supporting teaching teams on CMI and CRB modules, working closely with People teams and key stakeholders.

You will be an experienced and highly organised professional with a track record of providing high-level administrative support within complex and fast-paced environments. Educated to degree level, or with equivalent professional experience, you will be confident managing competing priorities, supporting senior leaders and delivering excellent service to a wide range of stakeholders.

You will possess strong analytical skills, with the ability to gather, interpret and present both qualitative and quantitative information to support decision-making. Experience of budget management and financial monitoring is essential, alongside advanced proficiency in Microsoft Office applications. You will be an excellent communicator, able to build positive working relationships and engage professionally with colleagues, students, senior leaders and external partners.

We are looking for someone who is proactive, resourceful and solutions-focused, with the confidence to use their initiative, exercise sound judgement and adapt quickly to changing priorities. You will also have the ability to motivate and support others, contributing positively to a collaborative team environment while maintaining a strong focus on achieving outcomes and enhancing the student experience

Along with a competitive salary we offer an industry leading Rewards and Benefits package which includes:

• Excellent Employers Pension Contribution
• 30 days Annual leave plus Bank Holidays
• New Holiday Purchase Scheme
• Life Assurance 4 x Salary
• BUPA Cash Plan
• CU Reward Scheme – Discounts across a range of High Street/ Online Retailers

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

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