Secretary, Administrative​/Clerical

Main area Oncology and Haematology Psychology (Oncology) Grade NHS AfC:
Band 3 Contract Permanent Hours Part time - 18.75 hours per week (18.75 hours per week) Job
-AC-B

Site University Hospitals Coventry and Warwickshire Town Coventry Salary £25,760 - £27,476 per annum pro rota Salary period Yearly Closing 20/10/2026 23:59 Interview date 30/10/2026

An exciting opportunity has arisen for a Support Secretary to join the Oncology and Haematology Psychology team  successful candidate will provide comprehensive administrative and secretarial support to consultants and clinical teams, ensuring patients receive an efficient, professional and patient-centred service. The role includes appointment booking, managing enquiries, maintaining accurate patient records, processing correspondence and supporting the delivery of outpatient services. Candidates should have excellent organisational, communication and customer service skills and be able to work effectively within a busy team environment.

Please be advised that sponsorship is not eligible for this post.

Closing Date:
Please be advised that this job advert will close as soon as sufficient applications have been received.

Please note:
This vacancy is being advertised to recruit to part time (18.75 hours per week)

• To ensure all routine and/or urgent enquiries are effectively and successfully resolved within aprompttimescaleusingowninitiativeorreferringasappropriateandaproperrecordismaintained.
• To ensure wherever possible that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, liaising with department and Trust staff to maintain an efficient record system, prompt transcription and distribution of correspondence in compliancewithlocal/nationaltargets.
• To maintain accurate and up to date internal computer systems and to retrieve and generateinformation to assist in the effective organisation of all patients/customers in accordance with localandnationalpolicies andtargets.
• To undertake general office duties such as; faxing, typing, photocopying and uploading/downloading information to/from external agencies efficiently and effectively. To reviewstationarylevelsand inform appropriate person when necessary.
• To maintain efficient office management system/procedures to enable the department/clinical team to optimise their customer/patient care by ensuring that the data entered onto the systems is accurate,completeandup-to-date,identifying issues and actingaccordingly.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.