Admissions Officer - FTC

Salary: £27,000 per annum

Employment type: Fixed Term Contract for 12 months

Hours per week: 37

Reporting into: Admissions Team Leader

Department: Admissions

This role operates on a hybrid working arrangement that will require 1 days travel into our Coventry head office per week.

This may fluctuate in line with business requirements.

Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

Our Admissions team coordinate, assess and process all applications and the enrolment of students while ensuring the University’s admissions process is compliant with necessary regulatory legislation.

We are currently looking for an Admissions Officer to join our Admissions Team here  an Admissions Officer, you will process applications for the various courses that we offer to students. You will also be responsible for assessing applications and liaising with academics to ensure that appropriate decisions are made. The Admissions Officer will use our CRM system for processing applications, and ensure they are all dealt with efficiently and accurately ensuring compliance with our admission policies.

This is a great opportunity to start a career in Higher Education, with an innovative and progressive organisation who put students at the heart of everything they do.

• Making admissions decisions on all standard applications for Arden University courses in an accurate, efficient, and timely manner, ensuring compliance with Arden University admission policies
• Assessing application documentation and requesting further information, where required, to inform decision making
• Assessing applications and liaising with academics and recruitment on non-standard to ensure the appropriate decisions are made in accepting students onto Arden University courses
• Issue accurate offers for students to study with Arden University, having demonstrated eligibility to study
• Demonstrate a knowledge and understanding of Arden University entry requirements, being able to explain these to others

You will be a highly organised, proactive and customer-focused individual who is able to work accurately and efficiently in a fast-paced environment.

You will demonstrate excellent attention to detail, strong decision-making skills and the confidence to work independently, while maintaining a high standard of service to applicants and colleagues.

• Excellent attention to detail, with the ability to check information thoroughly and maintain accuracy while working at pace.
• Ability to work independently and use sound judgement when making decisions.
• A strong commitment to providing an excellent customer service experience.
• Ability to learn and adapt to new systems, processes and ways of working quickly.
• Comfortable working in a fast-paced environment and managing competing priorities under pressure.

• Experience of working within a Higher Education setting.
• An understanding of UKVI regulations and their application within the admissions process.

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• BUPA Cash Plan
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Stand out, Progressive, Accessible,…