Medical Secretary, Centre Reproductive Medicine; CRM

Main area Gynaecology Grade NHS AfC:
Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job
-AC-B

Site University Hospitals Coventry and Warwickshire Town Coventry Salary £28,392 - £31,157 per annum Salary period Yearly Closing 17/11/2026 23:59 Interview date 08/12/2026

To provide specialised, comprehensive and confidential patient centred clinical administrative and secretarial service to the Gynaecology Consultant/s and team in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism.

Please be advised sponsorship is not eligible for this post.

Please be advised the interviews for this post will take place on 08/12/2026, subject to availability and change.

Act as the main point of contact for enquiries, ensuring issues are managed promptly, resolved effectively, and appropriately documented. Maintain accurate and up-to-date clinical records, ensuring documentation is available to support patient care and clinical decision‑making.

Coordinate and manage patients under the Consultant’s care, working closely with Booking, Patient Access, Outpatient, Theatre, Diagnostic and Ward teams to ensure efficient patient pathways and compliance with local and national targets. Knowledge of RTT pathways is a requirement.

Provide comprehensive administrative and office management support, including diary management, arranging meetings and events, preparing correspondence and reports, taking minutes, tracking actions, and maintaining effective electronic and paper filing systems. Ensure office resources and equipment are adequately maintained.

Support the delivery of high‑quality patient services by managing waiting lists, monitoring clinic utilisation, and ensuring adherence to patient access policies and procedures.

Assist in the induction, training, and support of staff, maintain departmental standards, provide cross‑cover for colleagues, and supervise team members where required.

Act as a key liaison for patients, handling clinic and theatre booking enquiries, responding to queries, escalating urgent issues, and ensuring clear, professional communication in line with Trust policies and procedures.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

• To act as a senior point of contact to ensure all enquiries are effectively managed and successfully resolved within a…