Service Advisor

Location: Canley

We are seeking a Professional Service Advisor to join a reputable automotive dealership in Coventry. The Service Advisor will be integral to delivering excellent customer service, supporting operational efficiency, and maintaining high standards within the business.

Benefits:

Competitive salary DOE
28 days holiday plus bank holidays
Monday to Friday working schedule with no weekend shifts
Supportive and welcoming working environment
Clear opportunities for career development
Generous pension scheme and employee discounts

Duties of a Service Advisor:

Manage and respond to customer enquiries related to vehicle servicing, repairs, parts, and sales
Keep customers informed about the progress of their vehicles
Organise collection, delivery, and appointment scheduling for customer vehicles
Liaise with parts suppliers and chase for parts availability and delivery
Support workshop teams through effective communication and administration
Assist with Health & Safety compliance and British Standards documentation
Provide general support to the General Manager and management team
Maintain accurate records and documentation for all service activities

Requirements of a Service Advisor:

Proven experience as a Service Advisor within the automotive industry
Good mechanical understanding of vehicles and parts
Excellent customer service and organisational skills
High attention to detail and accuracy
Self-motivated, reliable, and able to work well within a team
Positive attitude and proactive approach to problem-solving

Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Coventry and West Midlands, today to discover more about this fantastic Service Advisor opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today