Revenue Protection Officer

As a Revenue Protection Officer , you’ll play a critical role in ensuring parcels move through our hubs accurately, compliantly, and transparently — protecting revenue, improving data quality, and supporting operational excellence across our network.

This is a hands-on, highly visible role where you’ll work independently and alongside hub teams to ensure revenue protection processes are followed consistently, delivering accurate, reliable and auditable reporting.

Interested? Take a look at the below to understand what you’ll be doing :

• Achieving excellent Revenue Protection (RP) operational compliance, working across shifts where risks or issues are identified, or as directed by RP leadership
• Monitoring and carrying out minor maintenance on RP equipment, including sorter infeeds and manual-line machines
• Proactively identifying and resolving technical issues (e.g. machine resets) through observation and data trend analysis
• Liaising with RP senior management and external suppliers to resolve RP-related issues
• Carrying out ad-hoc audits requested by Client Managers or identified through observation
• Reporting audit findings via the Senior RP Manager, including communication with senior stakeholders when required
• Supporting the implementation and embedding of new RP equipment and processes, ensuring smooth and effective rollout

Your work will have a direct and meaningful impact on Evri’s revenue integrity and operational performance.

Still interested? Great news! Here are the core capabilities we are looking for :

• Good English and Maths (essential)
• Full UK driving licence and ability to travel
• Experience with in a hub or operational environment (advantageous)
• Knowledge of Evri operational processes, RP processes, clients and products (desirable but not essential)
• Strong technical understanding of hub systems and sortation equipment (essential)
• Confident using IT systems, including MS Excel, email and digital photography
• Excellent communication skills, with the ability to train, influence and engage colleagues
• Able to work independently across multiple sites and environments
• Strong relationship-building with operatives, hub leadership and suppliers will be key to delivering results

At Evri , we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome

We’re excited for the future. Let’s deliver it together.