Data Analytics Specialist

Job Title:

Senior Data Analytics Specialist

Location:

Whitley, UK (hybrid) Day Rate: £250 (inside ir35) Duration: 12 months One of our clients is seeking a Data Analytics Specialist to join their Business Performance Intelligence team. In this pivotal role, you will help drive data-driven decisions that improve Parts & Accessories (P&A) revenue and customer satisfaction across a global network of 1700 retailers. As part of the Retailer Performance Intelligence (RPI) team, you will leverage insights from transactional data to shape strategies that enhance customer service and retailer performance.

Key Responsibilities:

Insight Generation:
Analyze data from global retailers to identify actionable insights, driving strategies that improve revenue and customer satisfaction. Customer Retention Analytics:
Own the calculation of retention metrics and develop consistent, data-driven strategies to improve customer retention. Product Development:
Manage the 'Ideas Hopper' process, collaborating with teams to deliver product improvements based on feedback from global regions and markets. Reporting & Monitoring:
Track trends and provide reports on market performance, identifying opportunities to improve underperforming retailers.