Business Analyst

The role

Orbit is delighted to be recruiting for a Business Analyst to join the team, in delivering key projects in line with our transformation programme, Everyday Excellence, revolutionising our technology, elevating our customer experience and building dynamic, internal property technology platforms.

As a Business Analyst, you will work with key stakeholders to develop business requirements for technology change projects, lead business analysis activity on projects, support the business representatives in the development of their work plans, and own, complete and deliver project documentation in a timely and professional manner. You will drive and challenge the business on their assumptions of how they will successfully execute their plans.

This role is part of Technology & Information where you’ll help us give colleagues the infrastructure, support and insight they need to be brilliant.

• Proactively and collaboratively work with key stakeholders to develop business requirements and translate these into functional specifications and detailed test plans.
• Identify project risks and ensure they are effectively managed with the Project Managers, in line with the business needs.
• Work with Project Managers to develop business requirements, technical requirements, project plans and manage project budgets and risks.
• Assist in the preparation of user and system test plans.
• Analyse and document business processes.
• Support the business to implement the change agenda through technology thought leadership and ensure changes are effectively managed.
• Act as the link between the customer, development team and any third party regarding software functionality throughout the development lifecycle.
• Manage day‑to‑day change requests in relation to the project plans to meet agreed deadlines.
• Produce reports for the project manager showing progress against milestones, status, resource requirements, issues, risks and dependencies.

Essential skills:

• Ability to analyse and document complex business processes.
• Ability to document requirements specifications from business users.
• End‑to‑end experience of the project lifecycle.
• Experience interacting directly with end users in a project scenario.
• Prioritises multiple tasks effectively and successfully engages in multiple initiatives simultaneously.
• Proactively initiates, develops, and maintains effective working relationships with key stakeholders.
• Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies.
• Shares acquired skills with team members through formal and informal channels.
• Results orientated with good written and verbal communication skills and the ability to influence stakeholders through effective interpersonal skills.
• Technical experience working with MS Dynamics.

Desirable skills:

• Experience with in a similar position in the housing industry.

A rewarding experience that works for you. We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work‑life balance, we offer flexible working opportunities for many roles.

A place to progress. From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional, we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of. We’re proud to make a difference to people together. We’re values‑driven with a commercial focus on performance – because the more profit we make, the more we can achieve for people.

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.