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Incident Management Lead - Financial Services; Hybrid

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Description This
Full Time position
Listed on 2026-07-24
Job specializations:
  • Business
    Risk Manager/Analyst, Regulatory Compliance Specialist
Job Description & How to Apply Below
Position: Incident Management Lead - Financial Services (Hybrid)

Nationwide is seeking an experienced Incident Management Specialist to lead end-to-end management of critical incidents within unsecured lending, minimising customer impact and disruption.

You will act as the main escalation point, coordinating Incident Specialists and stakeholders across the business, providing real-time updates and ensuring compliant communications under FCA, PRA and Consumer Duty controls. Hybrid working is available, with travel to Chester on occasion.

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