Strategic Customer Success Manager, Retail Growth
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-07-30
Listing for:
Hikinex
Full Time
position Listed on 2026-07-30
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Hikinex is seeking a Customer Success Manager to drive health, retention and growth for Retail clients. You will build strategic Success Plans, nurture relationships with C-level stakeholders, and lead Executive Business Reviews to position the full portfolio for expansion.
You will collaborate across Support, Product, Services and Marketing, create referenceable accounts, and drive participation in events and webinars. Strong English communication and travel up to 25% are required.
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