Event Executive Venues Building Society Arena

The Role

The Event Executive is responsible for supporting the planning, coordination and delivery of conferences, meetings, exhibitions, banqueting and hospitality events, ensuring an exceptional client experience and seamless operational execution. The role independently manages conference and banqueting events valued under £10,000, while supporting Event Managers on larger events, acting as a key liaison between clients, internal teams and suppliers to ensure successful event delivery.

• Coordinate and deliver events by managing client requirements, preparing Event Banqueting Orders (EBOs), event timelines and operational briefs, and supporting the successful execution of conferences, meetings, exhibitions and hospitality functions.
• Manage client relationships throughout the event lifecycle
  , conducting client communications, meetings and site visits, ensuring requirements are understood, communicated and delivered to a high standard.
• Provide comprehensive event administration
  , maintaining accurate event records, contracts, correspondence and booking system information, while preparing operational documentation such as floor plans, staffing schedules and setup instructions.
• Support on-site event delivery
  , acting as a client contact, coordinating with Catering, Operations, Technical and Front of House teams, and ensuring event setups meet agreed specifications.
• Drive client satisfaction and business growth
  , gathering post-event feedback, identifying opportunities for repeat business and supporting continuous improvement initiatives.
• Collaborate with internal teams and external suppliers
  , ensuring all services, contractors and stakeholders contribute effectively to the successful delivery of events.

• Previous experience in an events, hospitality or customer service environment.
• Experience supporting the planning, coordination or delivery of customer-facing events is desirable.
• Familiarity with event management systems, with experience of iVvy advantageous.

• Strong communication and interpersonal skills, with a professional and client-focused approach.
• Excellent organisational, administrative and time-management skills, with strong attention to detail.
• Ability to manage multiple priorities and perform effectively under pressure in a fast-paced environment.
• Competent in Microsoft Office and event management software.
• Strong teamwork, stakeholder management and relationship-building skills.

• Proactive, adaptable and solution-focused.
• Professional, confident and customer-oriented.
• Flexible in approach to changing priorities and working hours.
• Positive team player with a collaborative working style.

• 25 Days Annual Leave – Work hard, rest well.
• Life Assurance – Peace of mind knowing your loved ones are protected.
• 5% Pension Contribution – Helping you prepare for a bright future.
• Healthshield Cover – Support with dental, physio, counselling and more for you and your children.
• Employee Assistance Programme – AXA Health support whenever you need it.
• Eye Care Support – Vouchers and contributions towards glasses.
• Cycle to Work Scheme – A greener, healthier commute.
• Employee Referral Scheme – Recommend great people and get rewarded.

• 1st Stage
  - Introductory Call with Talent Team
• 2nd Stage
  - Interview with Hiring Manager

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is…