Senior Business Intelligence and Insights Analyst

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair:
  We are fair, open, and transparent.
• Nurture and develop:
  We help and encourage everyone to be their best and do their best.
• Engage and empower:
  We talk and listen to others, working together as one.
• Create and innovate:
  We embrace new ways of working to continuously improve.
• Own and be accountable:
  We work together to deliver the best services for our residents.
• Value and respect:
  We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Performance & Insights role is to question, influence and provide understanding to make life better in Coventry.
The Performance & Insights Team collects, analyses, interprets and publishes a wide range of insights about the city, and engages with residents, communities and partners to champion a culture of evidence-based decision-making across Coventry.
Activities undertaken by the Performance & Insights team include:

• Customer and location intelligence
• Engagement and consultation support
• Evaluative research
• Performance management
• Providing advice and guidance on equalities and diversity issues and ensuring the Council discharges its Public Sector Equality Duty

Areas of work supported by the Performance & Insights team include:

• Children's services
• Compliments, comments and complaints
• Geographical information systems
• Growth and prosperity
• Housing and homelessness
• Local land and property gazetteer

We are looking for a Senior Business Intelligence and Insights Analyst to join the Performance and Insights Team and support Coventry City Council’s journey to become a data‑led organisation. Using evidence and insight, you will help drive decisions and deliver services to our residents in a city proud of its diversity and history of peace and reconciliation.

As a Senior Business Intelligence and Insights Analyst
, you will enable the organisation to better understand the local, regional and national landscape through intelligence, data and evidence. Key aspects of the role include:

• Requirements Gathering & Stakeholder Management – engaging with colleagues and partners to understand needs
• Collaboration with Technical Teams – working closely to deliver effective solutions
• Dashboard Development – creating clear, accessible visualisations of data
• Data Analysis & Insight Generation – turning complex datasets into actionable intelligence

You’ll be joining a busy, innovative and forward‑thinking team where flexibility, passion and curiosity are essential.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

• Experience of working at pace to deliver high‑quality assessment and briefing of data to a range of audiences, including senior leaders and elected members
• Strong understanding of research methodologies and data collection approaches, with the ability to apply the right method in the right context; some experience in survey design and analysis
• Proven stakeholder engagement skills
  , maintaining effective working relationships with internal…