More jobs:
Part-Time Service Desk Analyst; 1st Line, FTC
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-01-29
Listing for:
ParentPay Group
Full Time, Part Time, Contract
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A customer support company in Coventry is looking for a part-time Service Desk Analyst to provide first-line support to clients facing software issues. The candidate must demonstrate strong communication skills and be self-motivated. Responsibilities include logging support requests on the Service Now system, escalating issues as needed, and maintaining positive customer relationships. This is a 12-month fixed-term contract position offering an opportunity to enhance customer service quality and technical support expertise.
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