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Customer Service Rep

Complex Complaints & Customer Care Specialist

Job in Coventry, West Midlands, CV1, England, UK
Listing for: ORBIT Group
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading housing group in Coventry is looking for a complaints manager to oversee customer complaints efficiently. You will engage with stakeholders to ensure fair resolutions while adhering to regulations. The ideal candidate will have substantial experience in handling complex complaint cases, be a strong communicator, and possess a good understanding of regulatory requirements.

This role offers opportunities for personal and professional growth in a supportive environment.
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