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Empathetic Credit Specialist – Customer Support

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Octopus Group
Full Time position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 GBP Yearly GBP 26000.00 YEAR
Job Description & How to Apply Below

Octopus Group is seeking a Credit Specialist in Coventry, focused on supporting customers facing financial difficulties. The role requires effective handling of customer interactions through various channels, demonstrating empathy and understanding.

The ideal candidate will manage their workload independently and possess strong emotional resilience. The position offers a competitive starting salary of £26,000, increasing after probation, along with a supportive company culture that prioritizes employee wellbeing and development.

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