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Receptionist, Customer Service​/HelpDesk

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Skoda
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Bilingual, Admin Assistant
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Receptionist for our SKODA Dealership in Coventry.

The hours of work are Thursdays & Fridays, 8am to 5.30pm. Additional cover may also be required for other midweek days.

Role and Responsibilities
  • Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
  • Receive inbound telephone calls and directing onto the appropriate department
  • Supporting the departments with customer events and promotions
  • Some ad hoc/administrative duties
  • You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
  • Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
  • A confident and customer-orientated approach to their role
  • A strong desire to provide the best customer service possible for the first impression of our dealership
Benefits
  • 25 days holiday plus bank holidays
  • Company Pension
  • Wellness Programme
  • Sick Pay
  • Group life insurance
  • Staff discount on car servicing
  • Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications
  • Free Parking / On-site Parking
  • Company Events
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