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Senior Customer Success Manager - Enterprise SaaS

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Ecoonline
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Business
    Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Senior Customer Success Manager - Enterprise SaaS Growth

Eco Online in London is seeking a Senior Customer Success Manager to nurture and grow relationships with Enterprise and Mid‑Market clients. You will map accounts, identify stakeholders, and drive value through a shared roadmap, ensuring renewals and growth.

You will lead engagements with C‑suite level partners, coordinate cross‑functional teams, and contribute to product development and go‑to‑market plans to maximize value and customer success.

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Position Requirements
10+ Years work experience
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