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SaaS Customer Success Executive Adoption

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Siteimprove
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Position: SaaS Customer Success Executive: Growth & Adoption

Siteimprove is seeking a Customer Success Manager to help customers succeed and grow on our platform. You will manage a portfolio of customers, driving adoption, retention and expansion through 1:1 engagement and scalable programs such as webinars and onboarding journeys.

You will collaborate with Sales, Marketing, Services and Support to ensure a consistent and strong customer experience. The role suits a commercially driven, curious, ambitious professional in a fast-paced SaaS setting.

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