Festival Fan Experience Coordinator
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-07-21
Listing for:
Festival Republic Limited
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Festival Republic Limited is seeking a Customer Services Coordinator to be the first point of contact for fans across our festivals and events. The role combines on-site support at events with responsive handling of pre- and post-event queries, plus reviewing customer feedback and presenting survey results.
We value experience in high-volume customer service, strong written communication, and familiarity with Zendesk.
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