More jobs:
Hybrid Customer Care Associate | CSAT‑Driven Support & Growth
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-07-22
Listing for:
Financial Times
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Financial Times in London is seeking a Customer Care Associate to deliver outstanding support to subscribers across phone, live chat and email. Hybrid working arrangement (50% in office, 50% from home) and a probation period with progression to normal salary.
You will respond to inbound queries, maintain high CSAT targets and work with Salesforce to track and close cases, with a focus on subscriber retention and service quality.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×