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Customer Experience Case Specialist
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-07-26
Listing for:
Severn Trent Water
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Severn Trent Water is seeking a Customer Case Specialist to join our team and drive positive outcomes for business customers and retailers. You will own customer cases from start to finish, ensure clear communications, and work with operations and support teams to resolve issues quickly.
We value proactive problem-solving, strong organisation, and the ability to build durable relationships with customers and colleagues in a fast-paced environment.
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