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Head of Maintenance & Customer Experience

Job in Coventry, West Midlands, CV1, England, UK
Listing for: PVH (Tommy Hilfiger/Calvin Klein)
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
  • Management
    General Management
Salary/Wage Range or Industry Benchmark: 58225 - 67468 GBP Yearly GBP 58225.00 67468.00 YEAR
Job Description & How to Apply Below

University of Warwick invites applications for the strategic lead of customer service within Zone Operations, to deliver a consistent, visible, responsive and high-quality Estates service across all campus zones.

You will lead the customer interface between the University and Estates Maintenance Operations, set service standards, shape customer experience, and ensure maintenance requests are understood, prioritised, communicated, and resolved or escalated.

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