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Banking Customer Service Advisor — Inbound Calls & Fraud

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Coventry Building Society
Full Time position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Coventry Building Society seeks customer-focused individuals to join our Customer Service Contact Centre in Coventry. You will handle high volumes of inbound calls, identify banking needs and guide customers to safe, compliant outcomes.

As you grow, training will cover additional queries like account openings and fraud prevention, while delivering high-quality service to protect customers and the bank.

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