Customer Account Coordinator

Are you passionate about automotive and motor sport? Do you have a background in planning or logistics? If so, our client, a leading automotive manufacturing company
, is recruiting for a Customer Account Coordinator. The role will involve managing customer orders from receipt through to delivery and will suit a candidate used to supporting production in an engineering or manufacturing environment.

Permanent – ASAP start

Monday – Friday, 8am – 4.45pm, early finish on a Friday

Coventry

• Processing orders from receipt to delivery; including arranging shipments and collections, and creating relevant documentation such as picking notes, delivery notes, invoices, etc.
• Building strong customer relationships and acting as the primary contact for customer inquiries regarding orders and deliveries.
• Providing quotations to customers who have submitted enquiries, scheduling management activities and working with the internal production team.
• Collaborating with various departments to ensure top-notch service and timely delivery.
• Providing quality customer service, including interacting with customers, answering customer enquiries, and effectively resolving customer complaint.

• Experience working with OEM manufacturers or OEM automotive.
• Previous experience working in a logistics or planning role.
• Proficiency in Microsoft products and ERP/MRP systems, CRM and SAP experience preferred.