Domestic Abuse Helpline Call Handler & Advocate
Listed on 2026-09-29
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Customer Service/HelpDesk
Customer Service Rep, Spanish Customer Service, Call Center / Support, HelpDesk/Support
AWD Online in the United Kingdom is seeking a Call Handler / Domestic Abuse Helpline Advisor to support women and families affected by domestic abuse. You will provide vital telephone and casework support, helping clients access safe accommodation, outreach and community services.
The role requires empathy, strong communication, and the ability to manage referrals, record case details, and participate in out-of-hours rota.
As a Domestic Abuse Helpline Call Handler & Advocate, you will play an important part at AWD online in England, United Kingdom.
We would love to welcome a new Domestic Abuse Helpline Call Handler & Advocate to our organisation in England, United Kingdom.
For the Domestic Abuse Helpline Call Handler & Advocate position at AWD online, we are reviewing applications now.
Step into the Domestic Abuse Helpline Call Handler & Advocate role at AWD online in England, United Kingdom and grow with us.
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