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Hybrid Customer Support Specialist; Maps & Services

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Ordnance Survey
Full Time position
Listed on 2026-10-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 26000 - 31000 GBP Yearly GBP 26000.00 31000.00 YEAR
Job Description & How to Apply Below

Ordnance Survey, based in the UK, is recruiting a Customer Service Advisor to handle customer enquiries across phone, email, webchat, social media and reviews. You will provide accurate information about OS products, support orders and returns, resolve issues, and build strong relationships with consumers, businesses and government customers.

The role emphasizes collaboration across teams to deliver excellent customer experiences, with a hybrid working pattern at our Southampton HQ and a focus

We are looking to fill the Hybrid Customer Support Specialist (Maps & Services) position at Ordnance Survey in England, United Kingdom.

Our group is growing, and we are hiring a Hybrid Customer Support Specialist (Maps & Services) in England, United Kingdom.

This position is for the Hybrid Customer Support Specialist (Maps & Services) role at Ordnance Survey.

We are seeking a motivated Hybrid Customer Support Specialist (Maps & Services) to join Ordnance Survey in England, United Kingdom.

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