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Banking Customer Care Advisor | Inbound Calls

Job in Coventry, West Midlands, CV1, England, UK
Listing for: We’re Coventry Building Society Group
Full Time position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR

Job Description & How to Apply Below

Coventry Building Society is recruiting for a Customer Service Advisor to handle high volumes of inbound calls, identify banking needs and deliver the right outcomes for customers and the bank. You will be the first point of contact, resolving issues, educating customers on safer banking practices and protecting them from scams.

Training provided, hybrid working after onboarding, 35 hours per week across 8am-6pm, with weekends;
Coventry House parking and facilities available.

This role is for the Banking Customer Care Advisor | Inbound Calls role at We’re Coventry Building Society Group.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Banking Customer Care Advisor | Inbound Calls role in the description above.

We appreciate your interest in this position.

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