Student Support Officer

Hours: Full-time, 36.5 hours per week (1.0 FTE)

Full time Salary Range: £27,241 - £30,986 per annum

The Department of Statistics has a fantastic opportunity for a Student Support Officer to join our team and help us create a vibrant student experience. This is an exciting time to join the support team as we expand our team to accommodate increasing student numbers and implement departmental and university wide initiatives in the pursuit of service excellence.

For details on the experience and skills required, please refer to the job description( link here ).

You should be educated to at least A-level standard with excellent communication, administration and IT skills, and a strong customer service ethos. You will be a highly organised team player and have the ability to juggle a varied and demanding workload, proactively working to deadlines. You will also need to have a head for figures and great attention to detail, as the role will involve processing student marks, upkeep of student records, as well as working to improve the student experience.

(Some occasional weekend work may be required).

You will enjoy interacting with a wide variety of people and take pride in providing high quality front-line support. If you are passionate about education, committed, and would love to work in an exciting and diverse university environment – come and join us!

The Department’s research spans a broadrangeof areasin statistics, data science, theoretical and appliedprobability, finance and interdisciplinary collaboration. Its teachingprogrammesattract exceptional students at all levels. It comprises around
800undergraduate students on degree courses inMORSE,Mathematics and Statistics and Data Science and
150postgraduate students on the MSc Statistics,MSc Mathematical Finance and PhDdegreestreams. Major strategic initiatives include the research CentreCRiSM, which acts as a catalyst for research across the breadth of the Department, the Applied Statistics & Risk Unit (AS&RU),whichpromotesand coordinatesexternal partnerships,andthe

National Academy for PhD Training in Statistics(APTS).

The Department has close relations with the co-located Mathematics Institute and Department of Computer Science and with other departments such as Economics and the Warwick Business School and is strongly engaged with the Alan Turing Institute in London. The newly established Warwick Centre for the Applications of Mathematical and Computing Sciences (CAMaCS) is a joint initiative with Mathematics and Computer Science designed to link Warwick’s world-leading research in the departments with external partners and bring benefits to society through impact.

The Department of Statistics is committed to promoting equality and diversity, holding an Athena SWAN Silver award which demonstrates this commitment. We welcome applicants from all sections of the community and will give due consideration to applicants seeking flexible working patterns, and to those who have taken a career break. Further information about working at the University of Warwick, including information about childcare provision, career development and relocation is at

We will provide you with a great range of benefits, which include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.

We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information  .

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