Field Service Engineer - RoboShot

Select how often (in days) to receive an alert:

Here’s a superb opportunity for an individual looking to join the world’s number one in factory automation. We are recruiting for a Field Service Engineer to take responsibility for Field Service on our Roboshot Products.

You will be expected to – as part of the duties and responsibilities of the role, to:

• Attend customer sites in the UK & Ireland with overnight stays
• Flexible with working hours in order to meet customer expectations
• Install injection moulding equipment at customer sites, ensuring correct setup and configuration in line with FANUC guidelines
• Provide remote and on-site technical support, diagnosing and resolving issues with injection moulding machines, auxiliary equipment and control systems
• Identify post-sales revenue opportunities across Service, Training and Spare Parts packages
• Carry out routine maintenance, including inspections, cleaning, adjustments and component replacement to maintain equipment reliability
• Diagnose and repair mechanical and electrical faults, coordinating with internal teams to source replacement parts and implement upgrades
• Deliver training to customer personnel covering operation, maintenance, and safety procedures for injection moulding equipment
• Maintain accurate service documentation, including service reports, parts usage and equipment history within internal systems
• Build and maintain strong customer relationships, ensuring clear communication and timely resolution of technical issues
• Identify opportunities for process optimisation and efficiency improvements within customer moulding operations (subject to experience)

You must also be able to demonstrate the following skill set:

• Mechanical, Electrical, Hydraulic & Pneumatic Knowledge
• Experience in a Machine Tool Field Service role
• Have experience of FANUC Controls and EDM Wire Cut machines would be desirable, but full training will be given
• Good analytical & problem solving skills
• Effective verbal & listening communication skills

The successful applicant must endeavour to contribute towards the FANUC methodology of working, and it would be desirable for said individual to have the following attributes:

• Ideally you will have served an apprenticeship, have a BTEC, relevant City & Guilds or NVQ with a recognised qualification within the Engineering Industry and have post qualification practical experience, as well as:
• IT Literate.
• A positive “can do” attitude.
• Demonstrate high quality work ethic.
• Hold a clean full driving license.

Requisition number: 730

Contract type:
Regular

Working time model:
Full time

Place of work:
Multiple locations

As an innovative company, FANUC offers an exciting workplace with attractivefutureprospects, where your professional and personal development is guaranteed thanks tothe latest technology and the FANUC work-life balance.