Finance Assistant

Overview

Our client is seeking a motivated and personable Finance Assistant to join their organisation based in Coventry. The salary for this positron is £29,000 per annum and it will require 5 days on-site for the 3-month probationary period, after which office days will drop to 2 per week. This is an excellent opportunity for a vivacious and meticulous individual who is looking for progression into accountancy, as this position will lead to a management accountant role within 2 years.

As a Finance Assistant based in Coventry your day-to-day activities will involve managing various income streams, liaising directly with stakeholders to resolve payment queries, preparing essential financial reports such as arrears and direct debit rejection reports, and maintaining meticulous records using double-entry bookkeeping. Success in this position comes from your ability to communicate, collaborate effectively within your team, spot mistakes quickly, and rectify them with care.

You will be trusted to uphold high standards of accuracy while contributing to a nurturing environment that values personal growth and teamwork.

• Manage incoming payments ensuring all income streams are accurately recorded and reconciled.
• Communicate empathetically with residents regarding payment queries or issues, providing considerate support via email and phone.
• Prepare daily arrears reports, reconciling accounts and following up on outstanding payments with sensitivity and professionalism.
• Investigate direct debit rejections to resolve any discrepancies promptly.
• Support month-end processes by updating arrears reports and assisting with routine financial tasks as required by the income team.
• Identify errors in financial records, rectifying issues efficiently to maintain accurate bookkeeping standards.
• Utilise double-entry bookkeeping techniques to ensure all transactions are correctly processed.
• Contribute positively to the team's dependable reputation for promoting staff internally into management accountant roles.

Your proven experience as a Finance Assistant or similar role will be invaluable as you join this respected organisation. You bring not only technical expertise in reconciliation processes but also an empathetic approach when communicating with customers. Your organisational abilities allow you to handle multiple responsibilities without compromising accuracy or quality. Familiarity with double-entry bookkeeping ensures you can process transactions reliably while your keen eye for detail helps maintain error-free records.

The ideal candidate thrives in collaborative environments where knowledge-sharing is encouraged, demonstrates patience when resolving queries sensitively, and shows commitment towards ongoing professional development—qualities that align perfectly with the organisation’s ethos of nurturing talent from within.

• Demonstrated experience in reconciliation processes within a finance or accounting setting is highly desirable for this role.
• Proven ability to communicate clearly and compassionately with individuals over email and telephone is essential for success.
• Strong organisational skills that enable you to manage multiple tasks efficiently while maintaining attention to detail are required.
• Experience preparing financial reports such as arrears or direct debit rejection summaries would be beneficial.
• Familiarity with double-entry bookkeeping principles is preferred for accurate transaction processing.
• AAT qualification is advantageous but not mandatory; candidates committed to further training are encouraged to apply.
• Ability to identify errors in financial data quickly and take responsible steps to correct them is important.
• Comfort working collaboratively within a supportive team structure is valued highly by the organisation.
• Willingness to learn new systems and contribute positively during periods of change or transition within the team.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.

Contract Type:
Permanent

Specialism:
Accountancy & Finance

Focus:
Accounts Assistant

Industry: Not for Profit and Charities

Salary:
Up to £29,000 per annum

Workplace Type:
On-site

Experience Level: Associate

Location:

Coventry