General Office Support Officer

You will provide comprehensive support for the General Office. You will work alongside the other two members of the General Office team on a monthly rotation, alternating your time between the General Office and Financial Accounts teams. You will be required to provide a polite, courteous, and efficient service, especially when dealing with patients and relatives, and to provide all necessary assistance and advice with regard to claims for financial reimbursement.

• Collecting, receipting, banking, and reconciling all exchequer income received into the Hospital in accordance with Standing Financial Instructions and procedures to ensure that all monies received are properly recorded and accurately accounted for in the financial ledgers.
• Receiving, returning, or disposing of, and maintaining accurate records of money and valuables handed in by patients or on behalf of incapable or deceased patients, in accordance with Standing Financial Instructions and procedures to ensure the security and safekeeping of the property.
• Making petty cash payments to patients and staff as necessary and maintaining accurate records in accordance with Standing Financial Instructions and procedures to ensure all payments are properly recorded and accurately accounted for in the financial ledgers.
• Managing lost properties and, if possible, returning them to the rightful owners in accordance with the Standing Financial Instructions.