Senior Complaints Investigator – FCA & FOS
Listed on 2026-11-07
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Finance & Banking
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Government
Sesame Bankhall Group is seeking a skilled Complaints Investigator to manage complex FCA complaints, PBRs and UA cases. You will lead investigations, analyse evidence, prepare clear reports and liaise with stakeholders including The Financial Ombudsman Service where required.
The role requires thorough understanding of FCA rules, experience in quality checking regulated complaints, and the ability to deliver accurate management information and improvements to processes while meeting deadlines.
We invite applications for the Senior Complaints Investigator – FCA & FOS position located in United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Complaints Investigator – FCA & FOS role in the description above.
We appreciate your interest in this position.
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