Neighbourhood Support officer

The Neighbourhood Support officer role [based in the Neighbourhood Enforcement Team] acts as a visible uniformed enforcement presence in neighbourhoods and provides "on-street" advice to the public, signposting them to other Council services where appropriate and making them aware of the problems arising from non-compliance with environmental services legislation. Challenge behaviour that is unacceptable in the neighbourhood, e.g.Environmental Issues such as fly-tipping, PSPO, ASB, dog fouling, littering, and graffiti and, where informal approaches have been disregarded, utilise appropriate legislative tools, including the issuing of fixed penalty notices as well as other statutory notices for environmental offences and breaches.

To liaise effectively and collaboratively with other officers across the Council and in other statutory agencies i.e. the Police in tackling crime, environmental Issues and anti-social behaviour.

What is the job role? We are looking for adaptable, proactive, dedicated individuals to join our Neighbourhood Enforcement Team, You will be working as part of a close-knit team and will be required to work closely with Compliance Officers [Neighbourhood Enforcement] dealing with a wide range of environmental and neighbourhood nuisances. In your role, you will be acting as a visible uniformed enforcement presence and provide "on-street" advice to the public, signposting them to other Council services where appropriate and making them aware of the problems arising from non-compliance with environmental services legislation.

You will challenge behaviour that is unacceptable in the neighbourhood such as fly-tipping, dog fouling, littering, and graffiti, and, where informal approaches have been disregarded, utilise appropriate legislative tools, including the issuing of fixed penalty notices as well as other statutory notices for environmental offences and breaches.

• Excellent interpersonal skills, able to relate and deal with issues from local residents and staff from partner organisations in an assertive, polite and tactful manner. With oral and written communication skills, including the use of telephone, radio, and other communication devices, and making accurate notes of incidents and activities undertaken during the day.
• Previous experience with an enforcement background would be useful, and some Knowledge of the Fixed Penalty Notice process, and the issuing of. Compiling Prosecution files and attending court

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

To apply for this role you must have a valid full manual UK driving licence.

• Competitive salary with incremental progression and salary matching
• Generous annual leave starting at 28 days annual leave (plus Bank Holidays) with option to purchase more and rising to 33 days following 5 years service.
• Generous local government pension scheme to help plan for your future
• Lifestyle discounts across a wide range of activities and retailers
• Flexible working arrangements to support your personal and professional needs
• Inclusive Employee Networks:
  Emb Race, Pride, Disability, Young people, and Women
• Employee Assistance Programme offering confidential support
• Certified training courses to help you grow and thrive

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- Coventry City Council All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of…