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Intake Casework Advisor — Hybrid

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Local Government Ombudsman
Full Time position
Listed on 2026-10-10
Job specializations:
  • Government
    Bilingual, Government Administration, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Position: Intake Casework Advisor — Hybrid )

Local Government and Social Care Ombudsman (LGSCO) in Coventry is seeking a Casework Advisor for the Intake team. You will be the first point of contact for members of the public, handling enquiries via telephone, online complaints service and post.

You will identify new complaints, gather information, and explain the LGSCO role. The position emphasises accuracy, attention to detail and clear written communication in a busy frontline environment.

As a Intake Casework Advisor — Hybrid (Coventry), you will play an important part at Local Government Ombudsman in Coventry, England, United Kingdom.

Join us at Local Government Ombudsman as our next Intake Casework Advisor — Hybrid (Coventry) in Coventry, England, United Kingdom.

We are currently recruiting a Intake Casework Advisor — Hybrid (Coventry) for our team in Coventry, England, United Kingdom.

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