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Lead Investigator, Complaints & Enquiries; Hybrid

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Ofqual
Full Time position
Listed on 2026-11-02
Job specializations:
  • Government
    Government Administration
Salary/Wage Range or Industry Benchmark: 35000 - 43000 GBP Yearly GBP 35000.00 43000.00 YEAR
Job Description & How to Apply Below

Ofqual is recruiting a Senior Officer to join the Complaints team in Coventry. This fixed-term 12-month contract role focuses on leading complex casework, gathering evidence, and making well-reasoned decisions in line with procedures.

You will manage a varied caseload and work with colleagues and stakeholders across Ofqual to identify trends and risks affecting the qualifications system. The role is hybrid with three days remote.

This role is for the Lead Investigator, Complaints & Enquiries (Hybrid) role at Ofqual.

The position is based in Coventry, England, United Kingdom.

This opportunity is part of our work in Legal, Other.

The advertised compensation is 35.000 - 43.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Lead Investigator, Complaints & Enquiries (Hybrid) role in the description above.

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