Renal Dialysis Coordinator | University Hospitals and Warwickshire NHS Trust

Overview

To provide comprehensive administrative support to the Renal Service, including co-ordinating and controlling the provision of stores to home dialysis patients and the Renal Service, resolving issues, providing patient education, and ensuring smooth unit operations and data accuracy for optimal treatment and satisfaction. Also assist in managing materials and stock across the Renal Medicine Service.

We require a high standard of organisational skills in order to provide an efficient administrative service to the Peritoneal Dialysis Team and the wider service.

• Co-ordinate and control the provision of supplies to CAPD and support Renal Satellite units and other Renal areas, handling queries from patients and staff as appropriate.
• Arrange and monitor the provision of dialysis fluids and ancillaries to all home dialysis patients, liaising with suppliers and completing monthly therapy returns for home patients.
• Be the point of contact for non-technical home dialysis enquiries, liaising between patients, trained staff and suppliers regarding regime changes, holiday queries and any other relevant enquiry.
• Monitor usage of access catheters for the ward and CAPD by raising non-stock requisitions as stock is used.
• Collect clinical statistics for the Renal Services on a weekly/monthly basis as appropriate.
• Undertake project work relating to the Renal Service as appropriate.
• Access, update and retrieve information from Renal computer systems, EPR and Finance data systems, adhering to Trust and National standards, policies and procedures at all times.
• Liaise with Healthcare professionals to obtain information.
• Attend meetings as requested, taking minutes as appropriate.
• Use judgement and initiative to prioritise requests within defined guidelines.
• Support departmental audits with data and document collection.
• Ensure the provision of a quality service while coping with a demanding workload; maintain Trust-wide standards to improve quality of total care.
• Participate in appraisals and personal reviews and work to achieve agreed objectives.
• Undertake other tasks as required by the Renal Admin Manager.
• Provide information to dialysis patients prior to commencement of Peritoneal dialysis in the home.
• Arrange and renew prescriptions for all CAPD patients and support for home haemodialysis patients as necessary.
• Arrange the delivery of CAPD fluid to holiday destinations, liaising with UK Travel Teams and providing documents for overseas holidays.

• Experience in administrative support within a healthcare setting preferred.
• Full UK driving licence is essential. International driving licence is not accepted.
• Sponsorship is not eligible for this post.