Operational Manager – Eating Disorder Services

To be responsible for leading and managing the delivery and development of the Coventry & Warwickshire Community Eating Disorder Service and Day Treatment Service and to work collaboratively with all other community mental health services across Coventry and Warwickshire Partnership Trust (CWPT).

The post holder will hold the Eating Disorder Community and Day Treatment
-portfolio for either adults of working age or older people.

To provide management and leadership to the Team Leads who will be driving the collective delivery of evidence-based interventions to the right person, from the right professional and at the right time and place.

The Operational Manager will have the day to day responsibility to ensure the community and day treatment services operate in a safe, effective & efficient way and are part of the whole system of community mental health services. They will provide management and leadership to the team manager and teams who will be driving the collective delivery of evidence-based interventions to the right person, from the right professional and at the right time and place, as well as fostering collaborative working relationships with providers of MH services at a very local level.

The portfolio of this role is broad and will require the post-holder to work effectively with other speciality MH service leads within the teams to ensure that services are delivered safely and as required contractually. They will need to work in partnership across services and manage the complexities of matrix working, leadership and accountability for delivery of key targets and measurables for their services.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put people at our heart; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

generous annual leave entitlement which increases during your time with us

excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more

salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more

discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes

wellbeing support, including an in-house counselling service, external helpline and more

staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

• They will deputise for the Head of Service when required.
• They may be required to lead complex incident, HR and/or complaint investigations.
• They will provide management and leadership for the provision of evidence based biopsychosocial practices to people in the eating disorder services who require specialist interventions and to ensure they have an active role in identifying, planning, and meeting their individual needs.
• The post holder will adopt and lead locally the implementation of the no wrong door philosophy across their place-based services, ensuring that the focus is assessment and the collective meeting of needs, moving away from tradition referral and wait ways of working, and becoming increasingly aligned in skill and capacity, to the needs of the local population.
• They will work with and across professional and multi-agency groups within primary and secondary care to identify and implement systems and processes that support collaborative working to deliver a truly integrated care delivery approach.
• The post holder will be required to develop and maintain good communication and relationships between CWPT teams and those other local providers of MH services including Primary Care, the VCSE and the local…