Bank Medical Secretary

As a Bank Medical Secretary you'll be working as part of the HCRG Care Group Team in our Coventry and Warwickshire Sexual Health Service. As well as the attractive hourly rates of pay, at HCRG Care Group you will benefit from:

• Self-booking and access to all bank shifts! Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
• Request a Duty Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
• HCRG Care Group is pleased to offer access to Wagestream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
• Working in an environment focused on the highest clinical and quality standards
• Opportunities to work in different areas and various different services to gain new knowledge and experience
• Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality

As a Bank Medical Secretary your responsibilities will include:

• Accurately transcribe all correspondence and reports by touch typing from audio dictation using knowledge of medical terminology. Daily use of the Blithe Lilie Patient Management System, HIV database, microsoft office and use of various IT packages and departmental databases as required.
• Undertake routine clerical duties such as distributing and despatching mail, photocopying, faxing, responding to emails, and retrieval of case notes for various departments as requested.
• Answer the telephone and wherever possible deal with enquiries or take messages and pass to the appropriate person to respond.
• The tracking of all medical documents whether hard copy or electronic in your possession via the Patient Management System.
• Agenda formation and minute taking.
• The accurate filing of letters and investigations within the appropriate section of the patient EPR.
• Liaison with other departmental staff regarding case notes in your possession.
• Provide administrative support to the medical teams and service support to the Management team.
• Management of the onward referral process and act as a support for the administration teams for inward referral tracking when required.
• Support with the tracking and collation of alerts.
• To support the HIV service with administration of patient and non-patient activities

For a full list of responsibilities please see attached job description

About the Company

We change lives by transforming health and care.

in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.

Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we will need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit

We are looking to recruit a committed and professional Bank Medical Secretary to provide comprehensive administrative and secretarial support to Consultants…