Residential Senior Service Team Leader- Heathside

We Change Lives

Location: Remote / Penketh, Warrington, UK

Job type: Casual / Part-time

Sector and subsector: Medical & Healthcare | Allied Health Professionals

Hourly Fixed salary: £14.75

Job Title: Residential Senior Service Team Leader

We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37‑bedroom residential home with a cozy and homely feel, and The Mews is our 25‑bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents.

You can read more about each home on our website.

One thing they have in common, though, is the high level of care provided. Our approach is entirely built around the people we support, and we don’t believe in one‑size‑fits‑all. Everyone we support is different, so we take the time to get to know them and create a bespoke support plan and personalise everything – even down to how they like their morning routine.

In this role, your days are as varied as the individuals you care for. From providing hands‑on assistance, to taking charge as a supervisor, your adaptability will shine. Your person‑centered approach ensures that every individual receives the specialised care they deserve, tailored to their unique needs. You'll be a senior figure to your colleagues, providing leadership and support, while fostering a warm and respectful environment.

With effective communication and a passion for making a difference, you'll be an integral part of our mission to create a caring community that celebrates growth and independence. Equipped with comprehensive training and the unwavering support of your team, you’ll provide a wide range of assistance, from personal care, to being a friendly presence in their day, respecting their individuality, celebrating life histories and supporting people in doing what they enjoy.

Your dedication and compassionate care will create a sense of safety and comfort, empowering individuals to live their best lives.

As a charity, we do what we can to show our teams that we value them and the life‑changing work they do, so we offer the following:

• Welcome Bonus: Receive a £250 bonus – £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we pay to sponsor you to work in the UK
• Training and Development: We offer access to both in‑house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you'll receive a £150 bonus (with an additional £50 for passing the care certificate).
• Health and Wellbeing Support: offering health and wellbeing support including 24/7 access to GP.
• Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
• Night Enhancement: An additional £1 per hour enhancement for all hours worked between 8 pm and 8 am, whether regular contracted hours, bank hours, or overtime.
• Free Meals: Available to all staff working 12‑hour shifts, ensuring you stay energized with a hot or cold meal.
• Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
• Christmas Enhancement (Double Time): Enjoy double‑time pay for allocated Christmas hours worked.
• Ongoing Technological Advancements: Benefit from our investment in new technology, including care plans and Rota apps, with full training provided.

• Previous experience in a senior support worker, supervisor, team leader, or equivalent leadership role.
• 2 years experience in care (can be either in work or personal)
• A level 2 qualification or significant experience.
• An effective leader that can demonstrate the values of the organisation at all times.
• Ability to lead a shift and supervise other colleagues.
• Someone who is flexible and adaptable.

We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community‑based services.