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Service User Wellbeing Coordinator

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Women
Full Time position
Listed on 2026-10-11
Job specializations:
  • Healthcare
    Community Health, Mental Health, Family Advocacy & Support Services
  • Social Work
    Community Health, Mental Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 29093 GBP Yearly GBP 29093.00 YEAR
Job Description & How to Apply Below
Service User Wellbeing Coordinator
  • FTC – Maternity Cover 12 Months
  • 37.5 hours per week

Location: Valley House premises and/or properties

Salary: £29,093 plus on-call payments of £2,000 to £3,000 per annum (approximately)

Main Purpose of Job:

  • To work closely with staff and Valley House domestic abuse service users to create a groupwork programme aimed at promoting positive health.
  • To provide a range of groupwork activities designed to support Valley House domestic abuse service users to achieve positive health and wellbeing outcomes.
  • To take responsibility for completing service user wellbeing plans and risk assessments
  • Provide 1-1 wellbeing support to service users as required
  • To support the Domestic Abuse team

Key Tasks and Responsibilities:

  • In consultation with staff and Valley House domestic abuse service users, identify a range of groupwork activities and interventions that will support service users to improve their health and wellbeing.
  • Develop and deliver the programme across a range of venues within Coventry.
  • Identify and engage with partner agencies, leading to partners delivering groupwork activities for Valley House domestic abuse service users as part of the programme.
  • Monitor and evaluate the impact of the groupwork sessions, creating reports as and when required.
  • Use the evaluations to continually improve the programme, using examples of good practice as appropriate.
  • Support service users to co-deliver activities as appropriate.
  • To attend all external events as and when required.
  • Be part of the on-call rota.
  • Promote and safeguard the welfare of children, young and vulnerable people that you come into contact with as part of your role.
  • To ensure that Child Safeguarding and Safeguarding Adult Procedures are followed as necessary and to liaise with statutory agencies and attend inter‑agency meetings as required
  • To ensure all service user information is captured and input onto the Valley House Case Management System

Closing date: 2 November 2026, Interviews will be held on 6 November 2026

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