People Operations Leader

Job Description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities:

• Lead and support a team of 4 HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.
• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.
• Manage employee lifecycle changes including contracts, leavers, and internal moves.
• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.
• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.
• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.
• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You:

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems
• Excellent attention to detail and a methodical approach to problem-solving.
• Clear communicator with a supportive leadership style.
• Comfortable working in a fast-paced environment with changing priorities.

This is a fantastic opportunity to join a values-led business with a strong commitment to employee experience, data integrity, and continuous improvement. You'll play a pivotal role in ensuring smooth onboarding, accurate payroll inputs, and efficient handling of employee lifecycle changes - all while leading and developing a team of administrators.

Please get in touch for more information and to apply.

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.