Resourcing Manager - Service Delivery

Business Unit:
Human Resources, Division: HR Resourcing, Pay Grade Level: Level 2 - Team Manager, Post end date: 23/06/2026, Salary Range:
Competitive, Role Type:
Full Time Contract.

As the Resourcing Manager, you will lead and coach a team of Resourcing Business Partners and Consultants, ensuring the recruitment process attracts diverse talent and meets business needs. You will work closely with HRBP and senior stakeholders to proactively plan resourcing activity, develop new attraction strategies, and maintain competitive positioning. Your role covers candidate attraction, selection, stakeholder management, and onboarding, and you will drive performance through goal setting, coaching, and continuous improvement.

• Deliver an excellent service across end‑to‑end recruitment, managing team performance, appraisals, and development.
• Ensure team adherence to processes and regulatory requirements.
• Identify areas for continuous process improvement.
• Implement on‑job and formal coaching and training plans.
• Build and maintain ongoing relationships with senior leaders across Severn Trent.
• Play a key role in strategic change projects and support other initiatives to enhance the resourcing and talent function.

• Experience managing 5‑10 people in a process‑driven recruitment environment.
• Deliver first‑class service to varied stakeholders.
• Geared to motivate a team towards service excellence.
• Track record in delivering contingent, permanent, and high‑volume recruitment services.
• Strong stakeholder management and relationship building.
• Use of management information to drive performance and improvement.
• Experience working with third parties to support operational delivery.

• Excellent written and verbal communication and influence skills.
• Ability to lead, inspire, and set clear standards.
• Strong analytical, facilitation, and problem‑solving skills.
• Planning, organisational, and resource management skills.
• Ability to work productively under pressure while remaining flexible.
• Decisive with consideration of risks.
• Adaptable to new ideas, change initiatives, and interpersonal situations.
• Experience facilitating workforce planning with supported teams.

• 28 days holiday plus bank holidays, with option to buy/sell up to five days per year.
• Annual bonus scheme (up to £2,250, subject to eligibility).
• Family‑friendly policies, including paid maternity and adoption leave.
• Leading pension scheme with company matching up to fifteen percent of contribution.
• Share Save programme to purchase Severn Trent plc shares at a discount.
• Dedicated training and development through the Academy.
• Electric vehicle scheme and retail offers.
• Two paid volunteering days per year.

We welcome people from all walks of life and celebrate individuality, as diverse minds and experiences help us serve our communities better.

Have an updated CV ready and spare five minutes to apply. We will let you know the outcome after the closing date.