Retail Digital Marketing Coordinator

Retail Digital Marketing Coordinator

Location:

Coventry

Salary: £30,000 – £35,000 per annum

Contract:

Internal secondment, full-time (37.5 hours per week)

At the Heart of England Co-operative Society, we’ve been proudly serving our communities for over 190 years — and we’re still growing. From our Food stores and Funeral homes to our new Coffee ventures, we’re passionate about people, local stories, and doing business the right way.

You’ll play a hands‑on role in creating and delivering digital content that showcases our communities, colleagues, and causes across social media, email, and our websites.

• Develop and deliver engaging social media campaigns across Instagram, Facebook, Linked In, Tik Tok and X (Twitter).
• Capture and edit photography and short-form video content that tells our story authentically.
• Write fresh, inspiring copy for blogs, web pages, emails, and social posts.
• Manage and analyse email campaigns to drive engagement and conversions.
• Update and optimise website content using insights and analytics tools.
• Collaborate with colleagues across Food, Funeral and Coffee divisions to support campaigns and events.
• Use AI tools to boost creativity, productivity, and campaign performance.
• You’ll be a true brand champion — ensuring our online presence reflects our values of fairness, community, and cooperation.

We’re looking for a creative storyteller and results‑driven marketer who can blend data, design, and purpose.

You’ll have:

• 5+ years’ experience in digital marketing or CRM, ideally within retail.
• A strong understanding of digital and social best practice.
• Excellent copywriting and content creation skills.
• Experience in photography, videography, and editing tools.
• A good grasp of AI tools for design, planning, and content optimisation.
• Confident use of Google Analytics, Meta Business Suite, and Canva.
• A collaborative, adaptable, and self‑motivated approach.

• Work for a values‑led business that genuinely puts people and community first.
• Collaborate with passionate teams in a creative, supportive environment.
• Enjoy career development opportunities and ongoing learning.
• Be part of a local business that’s making a difference every day.
• Ready to bring your ideas to life and help shape the future of Co‑op marketing?

Apply now and become part of something meaningful at the Heart of England Co‑operative.