L4 Network Engineer Apprentice

Qualifications

• CompTIA Network +
• CompTIA Server +
• CompTIA Security +
• CompTIA Cloud +

About The Employer

Daconi are a systems integrator that leverages wireless technology to provide real‑time control systems for demanding applications and stand‑alone solutions from indoor WiFi to outdoor symmetrical Multi‑Gigabit point‑to‑point links. Daconi provide cost‑effective solutions to educational, enterprise, industrial and agricultural sectors.

As an apprentice you’ll gain hands‑on experience of advanced surveying tools while working alongside experienced engineers and studying toward a nationally recognised qualification.

What You Will Be Doing

• Support service users with technical IT related issues, integrating digital technologies and developing digital solutions. This could involve email, telephone or face‑to‑face support on infrastructure, network principles, systems and architecture, mobility, device and cloud fundamentals.

Apprentice will also have the opportunity to engage with a range of media and software, both on a development and operational level.

Working on all aspects of networking including WiFi, VOIP, CCTV and switching covering:

• Support of customer deployments – mainly office based using remote access to troubleshoot issues, monitor performance and manage change requests, documenting changes.
• Surveying new opportunities – at the end customer site using advanced tools to gather customer requirements and drafting proposed solutions.
• Installation – involves configuration of equipment in the office prior to installation at the customer’s site. Includes:
• Preparation for an installation: checking materials and tools are ready and correct for the install, loading vehicles.
• Compliance with site health and safety requirements, handling tools and materials, use of ladders and MEWP’s.
• Installation: data cabling, terminating & testing, equipment and verifying correct operation.
• Post installation: performing post installation surveys, checking tools and test equipment are correct before leaving site, loading vehicles, recycling waste materials, documenting the installation.

Training

• Comprehensive digital introductory modules including technical concepts and personal/professional development.
• Level 4 Network Engineer apprenticeship standard.
• e‑learning training materials.
• Specialist CompTIA vendor qualifications.
• Virtual classroom training on the CompTIA vendor qualifications.
• Access to uCertify training platform; core learning materials, assessments, and practical hands‑on labs.
• Monthly assessor visits and competency checks.
• 9 am – 5 pm Support desk for technical support.

Desired Skills

• Must have GCSE pass grades or equivalent in English and Math.
• Must have IT specific qualification at either A‑level or Level 3 Apprenticeship in Science, Design & Tech, Computer Science, or other relevant qualifications.
• Good communication skills.
• Must have relevant experience in an IT and/or networking related role.
• Must have experience in a technical support environment.
• Good practical skills, e.g. able to use power tools, ladders, etc.
• Full and valid UK driving licence.
• Roadworthy car with valid insurance allowing you to travel on business work.
• Technical knowledge of WAN and LAN networking technologies.
• Fault finding and technical troubleshooting.
• Networking infrastructure – switching, routing and firewall.

Working Week

Full‑time, 37.5 hours per week.

Salary

£21,000 per annum negotiable dependent on experience, 28 days holidays including bank holidays.

Expected Duration

18 months with 4 months End Point Assessment.

Where a Primary Goal Apprenticeship Can Take You

This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.

Disability Confident

Primary Goal is committed to being a Disability Confident Training Provider and will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team.