Digital Design Manager

Overview

At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day.

From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.

About The Team

At Argos, digital is at the heart of how we serve our customers. Our Commercial & Digital teams bring together creativity, data and technology to deliver seamless, engaging and inspiring shopping experiences across web and app.

This is an exciting time to join as we continue to evolve how the Argos brand shows up digitally. You’ll be part of a forward-thinking, collaborative team focused on delivering brilliant customer journeys and driving commercial performance through continuous improvement.

As Digital Design Manager, you’ll play a key role in shaping how the Argos brand is experienced across all digital touchpoints — including website, mobile, app and email.

You’ll be responsible for translating brand and campaign strategies into compelling digital experiences that drive engagement, product discovery and conversion. Working closely with Brand Comms, Digital Trading, Product, Content and Marketing teams, you’ll ensure a consistent and high-quality customer experience across every interaction.

Alongside this, you’ll lead and develop a team of designers, including offshore capability in Mumbai. You’ll drive improvements in ways of working, build team capability and embed best practice across digital design delivery.

You’ll also play an important role in influencing future direction — using data, customer insight and performance metrics to continuously optimise and evolve how we deliver digital content.

You’re an experienced digital design leader who is comfortable operating at both a strategic and hands-on level. You bring a strong understanding of how design contributes to commercial outcomes and you’re confident using data and insights to inform decisions.

You’re highly collaborative and able to build strong relationships across cross-functional teams. You communicate confidently with a wide range of stakeholders and are comfortable influencing direction where needed.

You’re passionate about developing people and improving processes, and you enjoy working in a fast-paced, evolving environment where you can challenge thinking and bring new ideas to the table — including exploring new tools and technologies such as AI within design.

• Experience leading design delivery across digital platforms (e.g. websites, mobile apps or ecommerce platforms), with clear evidence of impact on customer engagement, conversion or commercial performance
• Ability to translate brand and campaign guidelines into consistent and effective digital execution across multiple channels, including web, app and email
• Experience working with cross-functional teams (e.g. product, marketing, digital trading) to deliver customer-facing digital initiatives
• Experience using content management systems and digital analytics tools (e.g. Adobe Analytics or similar) to inform design decisions and optimise performance
• Experience leading, coaching or developing teams, including working with distributed or offshore teams

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or…