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Digital & Customer Experience Analyst — Drive Digital Improvements

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Severn Trent Water
Full Time position
Listed on 2026-06-16
Job specializations:
  • IT/Tech
    Data Analyst, IT Business Analyst
  • Business
    Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Severn Trent Water, based in Coventry, is seeking a Digital & Customer Experience Analyst to improve customer interactions and processes. You will collaborate with various teams to gather requirements, map processes, and deliver technology solutions.

Essential skills include business analysis, stakeholder management, and experience in Agile methodologies. The role supports a hybrid work environment and offers several employee benefits, promoting a positive and inclusive workplace culture.

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