Business Data Analyst; Learning Systems

Salary: £38,000 - £45,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Senior Business Data Analyst

Department: IT

Join Arden University’s Learning Systems team as a Business Data Analyst, supporting the management and reporting of data across platforms such as Moodle, Accipio, Zoom, and PMA. You will help ensure data is accurate, reliable, and accessible to support operational and reporting needs across the University.

Working with the Senior Business Data Analyst, you will assist in documenting data processes, identifying improvement opportunities, and supporting the delivery of enhancements. You will contribute to reporting, dashboards, and data quality initiatives, while working with both technical and non-technical stakeholders in a fast-paced environment.

Detail‑oriented and analytical professional with experience handling data in a systems or operational environment. Able to manage multiple priorities, support data‑driven improvements, and communicate clearly with both technical and non‑technical stakeholders. Maintains high standards of accuracy and is structured in problem‑solving.

• Experience working with data in a business, systems, or analytical role
• Strong analytical and problem‑solving skills, with the ability to interpret data and identify trends or issues
• High level of accuracy and attention to detail in data handling and reporting
• Experience supporting data quality, data governance, or data improvement activities
• Ability to document processes, requirements, or data flows clearly and accurately
• Experience contributing to reporting, dashboards, or data visualisation
• Strong organisational skills, with the ability to manage multiple tasks and priorities
• Effective communication skills, with the ability to work with both technical and non‑technical stakeholders
• Understanding of data protection principles (e.g. UK GDPR) and data handling best practices
• Exposure to data tools or technologies such as SQL, APIs, or reporting platforms
• Experience working within structured processes, standards, or policies related to data or systems

• Relevant degree or equivalent experience, with evidence of data or analytical certifications and ongoing professional development
• Understanding of Learning Systems, particularly Moodle and its related platforms or plugins
• Knowledge of data quality principles and best practice, with experience applying these in a working environment
• Experience with data mapping, process mapping, or business analysis techniques (e.g. user stories, use cases)
• Experience contributing to testing activities, including User Acceptance Testing (UAT)
• Familiarity with process mapping tools (e.g. Visio) and documenting “as is” and “to be” processes
• Exposure to cloud or data technologies (e.g. Azure, AWS, Fabric) or relevant certifications/training
• Experience working within Higher Education or with systems such as student records or learning platforms
• Awareness of Business Analysis methodologies and how they support change and improvement initiatives

• 30 days holiday + bank holidays on top, and even a Christmas closure
• A generous Aviva pension plan, company contributions starting from 7%
• Simply Health plan option
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Other excellent benefits

Closing Date: 30th June midnight

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team.

We celebrate diversity and are committed to creating a diverse and inclusive workplace and actively welcome applications from all groups.

Please note that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points‑based immigration system. We welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.